Cookie Policy
Last Updated: 28 November 2025
This Cookie Policy explains what cookies are, how Bid Tender Support uses them on our website, and your choices regarding cookies. This policy complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
1. What Are Cookies?
Cookies are small text files that websites place on your computer or mobile device when you visit them. They are widely used to make websites work more efficiently, provide a better user experience, and gather information about how the site is being used.
Cookies typically contain:
- The name of the website or domain that created the cookie
- A unique identifier (a string of numbers and letters)
- An expiration date (how long the cookie will remain on your device)
- Specific information the website wants to remember
Cookies do not contain viruses or malware and cannot access, read, or modify other data on your device.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
Purpose: Essential for the website to function properly
Examples:
- Session management cookies
- Security and authentication cookies
- Load balancing cookies
- Cookie consent tracking
Legal Basis: These cookies are essential for the website to work and do not require consent under PECR.
Always Active
2.2 Functionality Cookies
Purpose: Remember your preferences and choices
Examples:
- Language preferences
- Region/location settings
- Font size and display preferences
- Form auto-fill information
Duration: Typically 12 months
Requires Consent
2.3 Analytics and Performance Cookies
Purpose: Help us understand how visitors use our website
Information Collected:
- Pages visited and time spent on pages
- Navigation paths through the site
- Traffic sources (where visitors came from)
- Device and browser information
- Anonymised IP addresses
Tools Used: We may use analytics services (e.g., Google Analytics) with IP anonymisation enabled
Duration: Up to 26 months
Requires Consent
2.4 Third-Party Cookies
Purpose: Enable third-party services embedded on our website
Examples:
- Calendly: For appointment booking functionality (stores booking preferences)
- LinkedIn: For social media integration (if you interact with LinkedIn content)
Note: These cookies are controlled by third parties. Please review their privacy policies:
Requires Consent
3. First-Party vs. Third-Party Cookies
First-Party Cookies
Set directly by bidtendersupport.co.uk
These cookies are under our full control and used for essential website functionality and analytics.
Third-Party Cookies
Set by external services (e.g., Calendly)
These cookies are controlled by third parties. We select partners carefully but recommend reviewing their policies.
4. Session vs. Persistent Cookies
Session Cookies
Duration: Temporary (deleted when you close your browser)
Purpose: Enable basic website functionality during your visit
Persistent Cookies
Duration: Remain on your device for a set period (up to 26 months)
Purpose: Remember your preferences and provide analytics
5. Detailed Cookie Table
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie preferences | 12 months | Necessary |
| _calendly_session | Enables booking functionality | Session | Third-Party |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
Note: This table is regularly updated. The actual cookies used may vary based on your consent preferences and website features.
6. How to Manage and Control Cookies
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close your browser
- Receive notifications when cookies are set
6.2 Browser-Specific Instructions
Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Opera: Settings → Privacy & Security → Cookies
For detailed instructions, visit www.aboutcookies.org
6.3 Analytics Opt-Out
To opt out of Google Analytics specifically:
- Install the Google Analytics Opt-out Browser Add-on
- Use browser privacy/incognito mode
- Enable "Do Not Track" in your browser settings
⚠️ Impact of Blocking Cookies
Blocking or deleting cookies may affect your experience on our website:
- Some features may not work properly
- You may need to re-enter information
- Certain services (like Calendly booking) may be unavailable
- Your preferences will not be saved
Strictly necessary cookies cannot be disabled as they are essential for the website to function.
7. Your Consent and Rights
7.1 Providing Consent: When you first visit our website, you will see a cookie banner explaining our use of cookies. By clicking "Accept" or continuing to browse, you consent to our use of non-essential cookies.
7.2 Withdrawing Consent: You can withdraw your consent at any time by:
- Clearing cookies in your browser settings
- Changing your preferences in our cookie banner (if available)
- Contacting us directly at [email protected]
7.3 Your Rights: Under UK GDPR, you have rights regarding your personal data collected via cookies. See our Privacy Policy for full details of your rights.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- The cookies we use
- Relevant laws and regulations
- Our business practices
- Technology and web standards
Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
9. More Information About Cookies
For more information about cookies and how they work, visit:
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Bid Tender Support
167–169 Great Portland Street, 5th Floor
London W1W 5PF
United Kingdom
Email: [email protected]
Website: https://bidtendersupport.co.uk
For data protection concerns, you can also contact the Information Commissioner's Office (ICO).
Summary
We use cookies to: Make our website work properly, remember your preferences, understand how you use our site, and provide integrated third-party services. You can control cookies through your browser settings. Strictly necessary cookies are always used, while optional cookies require your consent. For detailed information about specific cookies, see Section 5 above.